Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. I think one of the reasons for that was the limited capacity the resort was booking. I would not recommend this resort to my enemy. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa in beautiful Riviera Cancun offers a unique Unlimited-Luxury® experience. Upon arrival usually we are greeted with a drink and then escorted immediately to check in. Our protocols begin the moment you start planning a vacation to the time you return home! Dreams Natura Resort & Spa offers 553 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Dear Augustus54, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. She did not try out Kidz Zone but their daily activities looked really fun. Find the best deals on resorts, all inclusive packages, and cheap vacation packages. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. They're service was no question the best service with fast and tasty drinks the whole time we were there. We spent the week of Christmas at Dreams Natura Resort & Spa. The staff is very friendly and willing to cater to your every need. Okay there was a mistake on someone’s end but I had brought all the paperwork with confirmation numbers etc so they called up someone else to help. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We visit Mexico about 2-3 times per year and have been to many amstar resorts! We have shared your comments with our management team snd staff in order to keep delivering memorable experiences. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. 1,052 Views. In addition, the food on the resort was horrible. Dreams Natura Resort & Spa. Book Dreams Natura Resort & Spa, Riviera Maya on Tripadvisor: See 210 traveller reviews, 345 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #22 of 40 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. The resort is new and very nice. Boasting a magnificent beachfront location, the resort also features an impressive 10 restaurants and its very own lazy river. Dreams Natura Resort & Spa: Cancun 2020 - See 200 traveler reviews, 335 candid photos, and great deals for Dreams Natura Resort & Spa at Tripadvisor. Get Exclusive Perks from your getaway to Dreams Natura Resort & Spa. EVERYTHING has been perfect! Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Join Danny as he tours a Preferred Club Master Suite Ocean Front located at the brand new Dreams Natura, Resort & Spa. The staff lacked empathy and didn't offer a loaner, a discount, etc. Our kids have loved their time here as well. I think one of the reasons for that was the limited capacity the resort was booking. For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge. Dear Paris L, Thank you for the time invested in sharing your opinion. Our best regards! Our best regards! Enjoy 24-hour room service, the in-room mini-bar and other amenities to … Prices are the average nightly price provided by our partners and may not include all taxes and fees. Arturo Alcalá. Dreams Natura Resort & Spa - Unlimited-Luxury SM 31, MZ 03, LOTE 101-21, KM 332 CARRETERA CANCUN-TULUM, Benito Juarez, QR, 77508, Mexico . Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We visit Mexico about 2-3 times per year and have been to many amstar resorts! Property Location When you stay at Dreams Natura Resort & Spa in Puerto Morelos, you'll be on the beach and within a 5-minute drive of Costa Occidental de Isla Mujeres National Park. Dreams Natura Resort &Spa. Rooms Make yourself at home in one of the 553 air-conditioned rooms featuring Smart … I think most all the resorts had cut back on activities and didn't have all the restaurants open each day but only a few. more. Once we made it up there we were told one of two of our families reservation had been cancelled. We are ready to welcome you back. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. Please see our partners for more details. Claim your listing for free to respond to reviews, update your profile and much more. Our best regards! WiFi and parking are free, and this hotel also features 3 outdoor pools. Know that each of you had a great time and also all together and vacation., all Inclusive service was no question the best service with fast and perhaps a little than! Free, and Giovani kept us entertained the whole time a private balcony or terrace and warm. 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